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Craigavon Hospital telephonist Evelina aiming to keep smiles on faces this Christmas Day

Evelina Jackute

Anyone who find themselves at Craigavon Area Hospital on the 25th is more than likely going to bump into – not literally (hopefully) – Evelina Jackute.

The Craigavon telephonist will be on the switchboard at the hospital this Christmas Day – for the third time.

With her smile on her face, the 22-year-old will be working hard to maintain the spirit of the season despite obvious difficulties and restrictions.

Have you worked Christmas Day before?

“This will be my third year working on Christmas Day. The Switchboard is usually quieter than normal but there would be lots of visitors at reception desk. This year I expect it to be very different than other Christmas Days.”

Obviously, Christmas Day is going to be very different for many of the patients, how are you going to keep spirits high this year?

“I will try to bring some Christmas spirit to the day by keeping a smile on my face and be pleasant and cheerful to everyone.”

Describe how it has been working through the pandemic?

“It has been a very difficult time for everyone, working at the switchboard we have had to keep up with the constant changes to departments, working regulations and social distancing rules.”

It what has been a difficult year, are there any positives which you have been able to take from it?

“Work colleagues have been very supportive and we all help each other get through the difficult times.”

How do you feel about the reaction from members of the public to the work you have done?

“I really appreciate the support of members of the public and all the very kind donations.”

What are your plans for Christmas, how will you be celebrating this year?

“I am having a quiet Christmas with my family and boyfriend.”

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