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Consumer Council to discuss Armagh post office proposals with decision due soon

Armagh post office protest

The decision on whether to close the Post Office in the shopping centre at Thomas Street in Armagh and relocate it to Emersons Supermarket is imminent.

However, the Consumer Council is due to meet with Post Office Management to discuss concerns raised by consumers on these controversial proposals.

The consultation on the proposed move closed in April and Post Office Limited will make its decision soon.

The move, if it is agreed, would also see opening extended to 79 hours a week, which would include Sundays.

There would be four serving positions, a mixture of screened and open plan, with the aim being to modernise the network and extend hours.

The full range of services offered would be available during the normal opening hours of Emersons Supermarket. This would be 8am to 8pm, Monday, Tuesday, Wednesday and Saturday; 8am to 9pm on Thursday and Friday; and 1pm to 6pm on Sunday.

Consumer Council Senior Policy Officer (Postal Services), Michael Legg said: “Many consumers have voiced their concerns on the proposal and how it affects their ability to access post office services and products. Given that post offices provide access to a range of essential services, it is vital that Post Office Limited fully considers consumer feedback and ensures that the issues raised are addressed before reaching its final decision.

Michael added: “The Consumer Council assumed responsibility for the representation of post office consumers in April 2014. We scrutinise any proposed change to the post office network and, whilst the final decision on these matters rests with Post Office Limited, the Consumer Council will work to ensure that it takes account of any feedback and that steps are taken to address any consumer detriment,” concluded Mr Legg.

Last year it was revealed that the owners had bought the former TJ Walker store at Market Street as part of a major £2 million development plan.

The Walker’s premises has since closed altogether and the Regatta shop relocated to Thomas Street.

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Jobs on the way as HCL plans to reopen call centre in Armagh

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