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Cold caller wanted access to computer

POLICE in Armagh are reminding residents not to divulge any personal details over the phone or allow any unknown person access to their computer.
It comes following an incident where a local resident was contacted by a company claiming his computer was infected by a virus and seeking remote access to the computer.
When remote access is granted the caller/company can access all  information on your computer, meaning that the device can  be damaged and  confidential, private and financial  information can be compromised and used  for criminal purposes. Criminals will also seek payment from you for the very programmes they will ask you to download which will then allow them access to your details.
Anyone concerned about security on their computer should consider the following:
* If you  are worried about viruses, a number of anti-virus software packages, both free  and paid for, are available from reputable computer outlets and on the internet.
* Not all on-line software is safe to install – check it out with  reputable dealers and computer publications.
* Make sure your  computer’s firewall is turned on and that antivirus software is installed and up  to date.
* Make sure security updates from your software company are  installed regularly.
Various methods are employed by criminals to get  personal information but if a company or individual contacts you and you are  unsure or feel that something is not right then ask for their contact details to  ascertain their identity. Personal details should never be disclosed to  unsolicited callers or via email or online. Legitimate companies will not  usually approach you in this way.
If you are a  victim of this type of fraud, it should be reported to Action Fraud by phoning 0300 123 2040 or by visiting their  website at
Police would advise anyone who is contacted in this way to report it to their  local police on 0845 600 8000. If you have any concerns or require any further advice or informationcontact your local Crime Prevention Officer.

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