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Customer feedback earns Armagh company top gong at national awards

Motability NI Armagh

Armagh-based Mobility Direct is celebrating being named one of the UK’s leading scooter and powered wheelchair dealerships in a national award.

The award recognises outstanding service to customers of the Motability Scheme with Mobility Direct taking home the gong in the Medium dealer category.

Mobility Direct NI also competed against another 110 companies in the UK for this accolade becoming the first company based in Ireland to win the award.

Shane Donnelly, Director, Mobility Direct NI Limited, commented: “We are so proud to have won this highly contested award.

“Providing excellent customer service for our Motability Scheme customers is something our fantastic team takes very seriously, and we’re thrilled to be recognised for it.

“A huge thank you to all of our customers for their great feedback, it really means a lot that our customer service has made a positive difference to their experience and we look forward to continuing to support each customer throughout the rest of their lease.”

Ian Goswell, Commercial Services Director, Motability Operations Ltd, added: “The Motability Powered Wheelchair and Scooter Scheme dealership awards recognise those dealerships who continue to support our commitment to excellence.

“It’s very pleasing to see Mobility Direct NI Limited delivering exceptionally high standards of customer service. We’re proud to congratulate you on winning this award, especially considering the strong competition from other dealerships within this category.”

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